Business intelligence services
Improve daily decision-making and increase operational efficiency with custom BI software and data-powered insights.
Drive and monitor operational KPIs with powerful BI tools to make data-driven adjustments to your business plan.
Automate data analysis across departments with self-service BI for fast and accurate business decisions.
Provide easy and secure access to all company data through a centralized repository for seamless collaboration.
Get expert guidance on tailoring BI reports and dashboards to your unique business needs for relevant insights.
Fully leverage your corporate data with a fitting BI implementation strategy for consistent business growth.
Business intelligence and analytics services Cloud Hawk provides
Business intelligence consulting for strategic expertise
Analysis of available data sources and data types
Identification of company bottlenecks to solve with BI
Roadmapping of BI solution improvement or implementation
Selection of suitable BI tools and specialists
Business intelligence solutions to resolve unique data challenges
Development and integration of key BI solution components such as data warehouses
Data visualization process setup
Integration of customized dashboards and reports
Enhancement of BI solutions with artificial intelligence
BI solution support and maintenance
Customer intelligence solutions for strategic insights
Research of customer data sources
Collection of comprehensive customer data
Development of a customer intelligence strategy
Integration of customer intelligence tools
Dashboard development for quick insights into key metrics
Custom dashboard design
Real-time data visualization
Interactive dashboards
Mobile dashboard development
Dashboard integration with multiple data sources
Reporting systems for streamlined data sharing
Automated report generation
Custom report templates
Integration with external data sources
Operational reporting
Financial reporting
Sales and marketing reporting
Regulatory and compliance reporting
Online analytical processing (OLAP) for complex data queries
Multidimensional data analysis
Trend analysis
Data cubes design and development
Server configuration and optimization
OLAP tools customization
Key performance indicator (KPI) monitoring for tracking key business goals
KPI definition and creation
KPI dashboard integration
Alerting and notification systems
KPI benchmarking
Predictive analysis for KPI trends
Self-service BI for independent data analysis
User-friendly data exploration and analysis tools
Data preparation and transformation tools
Customization and personalization
Security and access controls
User training and support
Ad-hoc reporting for custom reports on demand
Dynamic report builder
Template library
Report exporting and sharing
Report scheduling
Access control and security
User training and support
Make confident business decisions with intelligent BI solutions
Get BI expertise to choose the right solution for your business
Industry-specific use cases Cloud Hawk focuses on
Healthcare
Personalized patient care
Definition of treatment patterns
Clinical research support
Drug discovery
Reports on patient treatment
Optimized use of medical equipment
Finance and banking
Fraud detection and prevention
Customer retention strategies
Creditworthiness assessment
Financial and savings planning
Wealth management
Supply chain optimization
Demand forecasting and production planning
Supplier performance monitoring
Inventory optimization and cost reduction
Waste management
Route planning and fleet management
Retail
Sales forecasting
Inventory management and forecasting
Customer segmentation and targeted marketing
Store performance analysis and site selection
Pricing optimization and promotion effectiveness
Energy and utilities
Energy consumption and demand forecasting
Asset performance monitoring and predictive maintenance
Grid optimization and load balancing
Customer segmentation and pricing strategies
Transportation and logistics
Route optimization and fleet management
Shipment tracking and delivery performance analysis
Capacity planning and resource allocation
Customer service and customer satisfaction analysis
Results our clients get with BI services
Strategic market advantage
Outperform competitors with data-driven decision-making.
Seize emerging market opportunities using actionable intelligence.
Unlocked data potential
Maximize the value of existing data assets to increase operational efficiency and visibility.
Reveal hidden patterns and trends in data for new revenue streams.
Progress on ESG ambitions
Measure the current state of sustainability performance.
Harness operational intelligence to accelerate environmental, social, and governance (ESG) objectives.
Secure and flexible data access
Implement a BI system that provides secure, role-based access to relevant data.
Ensure the BI solution maintains the highest levels of data privacy and security through built-in encryption, access controls, and regular security audits.
Collaborative problem-solving
Enable employees at all levels to interpret data for actionable insights and fast problem-solving.
Foster a data-driven culture across departments that encourages informed risk-taking and continuous improvement.
Tailored BI solution setup
Customize out-of-the-box BI systems to meet unique business requirements.
Develop a personalized and secure approach to data aggregation and processing.
Integrate BI solutions with existing systems and workflows with minimal disruption.
Cloud Hawk: A business intelligence service provider with a proven portfolio
Turn complex data into revenue streams with a trusted tech partner
Implement a complete business analytics solution with expert guidance.
Insights into our BI services
Data lifecycle management: Why BI is its crucial part for enhanced business decision-making
Find out how to optimize business decision-making by implementing an insightful BI solution that involves fine-tuning your data lifecycle and establishing robust data management practices.
Business intelligence in healthcare: Benefits and the most popular BI tools
Learn why you need to implement a BI solution to analyze medical data and how it can improve your business operations. Also, get a list of the top five BI solutions worth considering.
BI and advanced analytics solutions for supply chain data analysis
Read a guide on BI and advanced analytics solutions for the supply chain. Learn how to implement each one and read about common tools and techniques for both.
Put your raw data to work and use its full potential
Build a complete BI system that seamlessly integrates into your business operations.
How could my company benefit from business intelligence services?
Reliable BI service providers tailor tools and solutions to fit diverse data structures, business models, and operational needs.
Cloud Hawk BI services can provide better business outcomes in several ways:
- Data-driven decision-making: Transform data into meaningful insights, enabling informed decision-making based on facts rather than assumptions.
- Process optimization: Identify inefficiencies and areas for improvement, leading to optimized operations, reduced costs, and increased productivity.
- Growth opportunities: Uncover new revenue streams, untapped markets, and product innovation possibilities by analyzing patterns and trends in your data.
- Competitive advantage: Gain an edge with real-time dashboards and reports that provide up-to-date information on key performance indicators.
- Reduced workload: Save time through automated data integration, analysis, and reporting.
- Empowered employees: Enhance decision-making at all levels by providing user-friendly self-service BI tools that allow employees to access and analyze data, leveraging data insights relevant to their roles.
What business intelligence services and tools are you most experienced with?
We have experience implementing diverse BI tools and solutions, including:
- popular options like Tableau, Microsoft Power BI, QlikSense, and Amazon QuickSight
- less popular yet powerful alternatives such as Domo and Looker
Our BI services encompass consulting to determine what BI solution is the right fit for your business as well as BI development, implementation, and maintenance that doesn’t disrupt your workflow.
We can work with you to create a complete BI system that comprises:
- data visualization to present valuable insights in an accessible format
- an ETL (extract, transform, load) engine to collect and process data from diverse sources
- data warehousing or a data lake to securely store datasets in a centralized location
- data lifecycle management (DLM) to ensure data quality and data governance throughout the entire data lifecycle
Our skilled team will set up seamless data pipelines to power your analytics and support your business objectives.
What are some implementation challenges you commonly face while providing BI services?
As a provider of business intelligence services in the USA and globally, we often encounter three common challenges. Here’s how we address them:
- Ensuring data quality when processing data from multiple sources. Our data engineers validate and clean data to ensure accuracy and reliability, resolving data inconsistencies, errors, and missing information.
- Aligning client expectations with BI capabilities. We conduct discovery sessions to understand clients’ objectives and pain points. By setting clear expectations about what’s achievable, we ensure the final product meets client needs while remaining feasible.
- Integrating with outdated or custom-built systems. These systems may lack documentation or have compatibility issues. We assess a client’s current systems and determine the best integration approach, which may involve building custom connectors or setting up data pipelines to ensure smooth operation.
Take your problems to a trusted technology partner
Schedule a BI discovery call to explore how we can help you use the power of your data.
Delivering result-oriented business intelligence & analytics services: Cloud Hawk approach
When you work with Cloud Hawk for your business intelligence needs, you’re tapping into a wealth of experience in delivering effective BI solutions for many industries — FinTech, healthcare, manufacturing and retail, and beyond.
The Cloud Hawk team is with you every step of the way, from the initial consulting phase, where we help you identify your needs and goals, to development and implementation of a customized BI solution with data science capabilities that fits your unique business requirements. But we don’t stop there, as our ongoing support services ensure that your BI system continues to drive value and deliver measurable results for your organization. Book a discovery call with us to jumpstart your BI project.
From vision to value: Maximize your business potential with Cloud Hawk’ end-to-end BI services
As a leading provider of advanced business analytics solutionsand intelligence services, Cloud Hawk offers a comprehensive set of solutions tailored to your unique business needs.
Here are the key stages of collaboration with Cloud Hawk and the transformative results they deliver:
- Discovery stage to chart your path to BI success. The Cloud Hawk team dives deep into your specific needs, assesses your current data infrastructure, and crafts a roadmap for successful BI implementation. This stage ensures that your BI solution aligns perfectly with your business goals, setting the stage for measurable results with enterprise intelligence.
- Implementation stage to build your BI powerhouse. Watch your data come alive as Cloud Hawk experts develop and implement a custom business intelligence solution, seamlessly integrating data from various sources, configuring cost-effective BI tools, and creating user-friendly dashboards and reports. This stage empowers your team to make data-driven decisions with confidence, providing valuable insights to drive your business forward.
- Post-implementation stage to experience the full potential of your BI solution. Your BI journey doesn’t end with implementation. Cloud Hawk provides ongoing support and enhancement of your BI solution, using the power of data science and data mining service to ensure continuous improvement. This stage maximizes the value of your BI investment. You’ll be able to adapt to changing business needs and use advanced analytics for deeper insights and accurate predictions.
Discover what each stage looks like step by step.
Discovery stage: Comprehensive BI consulting services
Our BI services begin with in-depth consulting to understand your unique business requirements, market trends, and end users’ needs. We conduct a thorough analysis of your existing data infrastructure and provide expert recommendations on the most suitable BI tools and strategies to address your specific challenges. Our consulting services ensure that your BI system remains relevant and delivers long-term value.
For example, as part of our business intelligence consulting services, we assess your current data management strategy. This assessment helps us identify areas for improvement, optimize your data processes, and ensure that your data is being used effectively to drive business value. It includes:
Defining goals and expectations for the BI initiative
Whether you’re looking to remove specific business bottlenecks or enhance the power of your existing BI solution with one of the top business intelligence service providers, we will work with you to define your project’s feasibility, BI implementation costs, and all the resources you need to get started.
Data inventory and assessment
We collaborate with your team to thoroughly analyze your existing data management landscape and enable effective data processing. This includes identifying relevant diverse data sources across your organization, such as CRM systems, marketing platforms, customer surveys, operational databases, and other big data sources. We also assess the quality and consistency of your data, uncovering any potential gaps or inconsistencies that might hinder analysis.
Evaluating existing technology infrastructure
Our team assesses your current technology stack to determine if it can support your BI goals. We identify any gaps or limitations and provide recommendations on the best tools and technologies to integrate with your existing infrastructure.
Data mapping and integration strategy
Our data experts will map your data sources and design an optimal integration strategy. This ensures a seamless flow of data from disparate systems into a central repository, enabling comprehensive analysis and reporting.
Creating a roadmap for business intelligence implementation
Based on our findings from the discovery stage, we develop a comprehensive roadmap that outlines the steps needed to successfully implement your BI solution and provide you with actionable insights. This roadmap includes timelines, resource allocation, and milestones to ensure smooth and efficient BI implementation.
Implementation stage: Custom BI solution development and implementation
Cloud Hawk’ experienced BI developers and architects collaborate with clients to design, develop, and deploy custom business intelligence solutions that integrate seamlessly with existing systems. Key steps include:
Data integration and modeling
Our data integration and modeling process starts with comprehensive business analysis to understand your business processes, business data sources (unstructured and structured data), and goals. This knowledge lets us start the data engineering process: identify and connect relevant data sources, design an optimized data model to support your BI requirements, and develop efficient ETL processes to extract and transform data, then load it into storage solutions like a data warehouse or data lake (advantages of data lake).
BI tool configuration and customization
We perform thorough market analysis to ensure your BI system remains relevant and useful in the long term. We also compare modern BI tools to find the optimal solution for your unique issues. The team then configures the chosen business intelligence tool to align with your business analytics needs; customizes dashboards, reports, and visualizations; and ensures an intuitive and user-friendly interface.
Ongoing data quality management
Business intelligence technology helps you generate valuable insights only when it receives relevant, high-quality, and up-to-date business data. To ensure your business intelligence solutions work as intended, we set up a continuous data quality management process. It includes monitoring data integrity, consistency, and accuracy, as well as identifying and resolving data quality issues.
Ensuring measurable results
Another major task is to help you form a list of key performance indicators (KPIs) relevant to your business needs to identify areas for improvement and modify your business intelligence solution. For example, by developing a well-thought-out list of KPIs, we helped a US-based hospital measure the productivity of their radiologists, understand the average radiology report turnaround time, and determine patient satisfaction.
User-centric data visualization
We develop a user-friendly UI/UX for the BI solution so that business users can intuitively navigate it and create insightful dashboards and reports. For example, we make enterprise business intelligence solutions accessible to business users from different departments with varying technical skills.
Post-implementation stage: Ongoing support of the BI solution and further enhancement
To ensure the long-term success of your BI solution, we also offer dedicated support and maintenance as part of our business intelligence and analytics services. This includes:
- Performance monitoring and optimization. Our team continuously monitors system performance and the user experience (UX), identifies and resolves performance bottlenecks, and optimizes queries, reports, and dashboards for faster response times.
- Continuous improvement and scalability. We regularly gather user feedback and assess changing business needs to implement enhancements and new features that address evolving requirements, while KPIs help to modify the BI solution accordingly.
- User support and training. Our team provides ongoing user support to address any questions or issues that may arise. We also develop user manuals, guides, and documentation. This ensures effective onboarding of new users and ongoing training of existing business users on new features and enhancements.
- Data security and compliance. We ensure that the data architecture of your existing BI solution remains secure and compliant with relevant industry regulations and standards. This includes managing user access, monitoring for security threats, and conducting regular data security audits.
- Disaster recovery and backup management. We implement robust disaster recovery and backup processes to protect your data and ensure business continuity in the event of an unexpected disruption or system failure.
- Upgrades and data migration. As your business grows and evolves, we can help you upgrade and migrate your BI solution to newer versions or platforms to take advantage of the latest features and capabilities.
Enhancing the BI solution with advanced data analytics services
Finally, we understand that many clients require advanced data analytics services to gain deeper insights and make more accurate predictions from big data. As such, our BI analytics services include machine learning solutions and data science solutions that complement and enhance traditional BI capabilities with data mining and predictive analytics.
Data mining allows us to discover hidden patterns, correlations, and anomalies in large datasets, providing actionable insights that a traditional BI implementation may overlook. A robust BI system integrated with machine learning capabilities allows you to:
- uncover patterns and connections in your business data
- forecast future trends and outcomes based on historical data and stay ahead of the curve with predictive analytics
- analyze unstructured data, such as customer reviews or social media posts, with natural language processing (NLP) to get a fuller picture
- study user behavior and gauge how your customers really feel about your products or services using sentiment analysis
We can help you determine whether data science integration and machine learning are feasible for your specific case. If they aren’t, we’ll work with you to define the steps needed to accomplish your goals (ml use case).
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